Terms and Conditions

(In English below)

- CHECK IN: desde las 15h. Llegada temprana sujeta a disponibilidad.
- CHECK OUT: hasta las 11h. Salia tardía sujeto a disponibilidad.
- CONFIRMACIÓN DE LA RESERVA: a través de nuestra web abonando del 50%.
- El 50% restante se cobrará automáticamente 7 días antes de la fecha de su llegada.
- CANCELACIÓN: hasta 30 días antes de la llegada. Reembolso total.
- NO PRESENTADO: si el huésped no aparece el día de la llegada, se le cobrará la cantidad total.
-FIANZA POR DAÑOS: desde 7 días antes de su llegada hasta 7 días después de su salida, 100€ serán "congelados" de la tarjeta bancaria.
- PRECIO INFERIOR EN UNA PLATAFORMA: si descubres un precio inferior con una política de cancelación es a 30 días, adjúntanos una foto de pantalla a juan.betancor@livinglascanteras.com y te igualaremos el precio.


------------English-------------------------------------

- CHECK IN: from 3pm. Early check in subject to availability.
- CHECK OUT: until 11am. Late check out subject to availability.
- BOOKING CONFIRMATION: through our website by paying the 50% of the total.
- BALANCE: will be charged automatically 7 days prior to arrival.
- CANCELLATION: 30 days prior to arrival. Full refund.
- NO SHOW: if the guest doesn't show up they will be charged the total price.
- DAMAGE DEPOSIT: since 7 days prior to arrival until 7 days after departure 100€ will put on hold on your credit card.
- LOWER PRICE ON AN ONLINE TRAVEL AGENCY: if you find out any lower price with 30 days cancellation policy please attach screenshot to juan.betancor@livinglascanteras.com and we will match the price for you on our web.


PRIVACY POLICY
Protecting your personal information - Updated March 2020

This policy (together with any other documents we refer to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Who we are
“We” or “us” means Living Las Canteras

If you wish to contact us, please click here email info@livinglascanteras.com or via our website www.livinglascanteras.com

By contacting us, using our services or visiting our website, which is owned and controlled by us (“our site”), you are accepting and consenting to the practices described in this policy unless you inform us otherwise.

Information we collect from you
We may collect and process the following data about you:

Information you give us.
You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide if you register to use our site, subscribe to our service, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, date of birth, financial information; personal description; dietary requirements; medical conditions; allergies; dependants personal information, next of kin details, employment status/history.

Information we collect about you.
With regard to visits to our site we may automatically collect the following information:

technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources.
We may receive information about you from third parties such as online travel agents or booking engines. When that data is collected from you, you should be informed by those third parties at that stage that it may be shared internally by us and combined with data collected from multiple sources.

We also work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Contact

Living Las Canteras
Juan Betancor
juan.betancor@livinglascanteras.com
+34650665698

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